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Thursday, August 31, 2017

Five under investigation over $66m SSNIT software deal

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About 5 people are currently being investigated by the Economic and Organized Crime Organization (EOCO) for their involvement in the acquisition of a BOS software for the Social Security and National Insurance Trust (SSNIT) at $66 million.
Reports say the software was to network all branches of SSNIT across the country to enable them to receive data directly to the headquarters and enhance efficiency.
However, the current administration at a media interaction on Tuesday criticized the move.
The Board of SSNIT has since engaged the services of an audit firm, Price Waterhouse Coopers (PwC) to audit the transaction.
The Director General, Finance, Administration and MIS at SSNIT, Mr. Michael Addo explained that investigations would throw more light into the purchase of the software.
“SSNIT acquired a new operating system called BOS; it is designed to improve SSNIT’s operating processes, to make if fast so that we can all network before then we had a hot spot of different systems that we were using. We did spend quite a little bit of money on that to acquire the software and the hardware,” he said.
He added, “As we are speaking, there are a few areas that we are tightening up. It’s not one hundred percent; there are a few areas that we are working on improving, with respect to the cost of it on whether it is working or not, it is best to wait for the outcome of the PWC report.”
The Chairman of the Board of Trustees, Dr. Kwame Addo Kuffour said further investigations will be carried out by EOCO and the appropriate punishment meted out to those found culpable.
“I saw EOCO with their reports yesterday and you know EOCO is a secretive thing, they are not to open but from my conversations with them, I gather about five people are being investigated and about fifteen have been called as witnesses but five are currently under investigation,” he said.
By: citifmonline.com/Ghana

SSNIT struggled to pay salaries – Andrew Awuni

Andrew Awuni

Andrew Awuni
Despite pumping $72 million into a non-functional digitization project, it has emerged that Ghana’s Social Security and National Insurance Trust (SSNIT) was struggling to pay salaries.
The founder of the Centre for Freedom and Accuracy, Andrew Awuni who made the revelation on the Citi Breakfast Show on Tuesday said the current management is working to turn the situation around.
“SSNIT is not fine. In fact but for the new management that has stepped in, it was very difficult for them to pay salaries at SSNIT.  You won’t believe it. Not to talk about [payment of] pensions.  Salaries were becoming an issue at SSNIT. I’m telling you as a matter of fact. They were struggling to pay salaries but nobody heard it,” he added.
This comes on the back of revelation that SSNIT ‘s 80% shares in then Merchant Bank [Now UMB] had been reduced to less than 5%.
Mr. Awuni who is also a former spokesperson to former President John Kufuor is on record to have challenged in court, the acquisition of Merchant Bank by Fortiz but he lost.
SSNIT is currently under investigation by the Economic and Organized Crimes Office (EOCO) for wasting $72 million for the procurement of hardware and software to run the operations of the Trust.
The project, which was originally supposed to cost $34 million later ballooned to $66 million and later $72 million.
The Board Chairman of SSNIT, Kwame Addo Kufuor in an earlier interview with Citi News said about 15 people had already appeared before EOCO as witnesses in the matter.
On the depreciated shares of SSNIT in the UMB bank, Mr. Awuni said it is a big loss to Ghanaians.
“It’s a big loss to the Ghanaian contributor. In fact it should raise alarm bells of investment profile of SSNIT,” he said.
The former presidential spokesperson further chastised the Trade Union Congress  (TUC) representatives on the board for the predicaments of SSNIT, saying his advice fell on deaf ears.
“I have no desire to paint anybody or an institution bad…why would you think I will go to the court and be jostling around the court everyday…the workers representatives sitting on the board did not even bother. Nobody even picked up a phone to call and ask what is it that you are looking for? We are on this board and we are your representatives why is it that you haven’t come to speak to us? Tell us what exactly have you found out that we don’t know sitting on this board. Even when make a phone call to them, they don’t pick up. It was deliberate.”
When asked by host of the Citi Breakfast Show, Bernard Avle on whether the board should be held responsible for the development, Mr. Awuni said “the board of every organization is ultimately responsible for what happens in that organization…if a company is going to exceed its mandate, the board takes control. That is why former board chairmen are running around talking to the media trying to explain what happened to the software because they know that ultimately, that is where the investigations will end.”
By: Godwin Akweiteh Akweiteh/citifmonline.com/Ghana

I'm still paying cash for faulty $72m software – New SSNIT boss


SSNIT Director-General, Dr John Ofori-Tenkorang
The Social Security and National Insurance Trust (SSNIT) continues to pay for certain components of the already paid $72 million software contract awarded in 2012.
SSNIT Director-General, Dr John Ofori-Tenkorang said there are running cost the Trust is incurring with every month that passes by.
He told Evans Mensah on Joy FM’s Top Story Thursday, he has been reviewing the contract since he assumed office to ensure value for money.
The SSNIT boss said he wants to fix the gaps in execution of the contract because of the initial commitment made by the Trust.
The revelation of the actual cost of SSNIT’s software contract has sparked public outrage.
The contract was to replace the manual nature of work at the Trust with complete automation.
It was to provide superior services to SSNIT customers, reduce member enrolment cycle through forms, provide effective reporting solution, achieve real time processing of contribution reports and reduce benefit processing time.
Out of the 10 companies that bidded for the contract, Perfect Business Systems and Silverlake Consortium was chosen.
The initial contract sum signed in 2012 was $34 million but within a four-year period it shot up to over $72 million.
Joy News has gathered the change in cost was because the software provided by the company was not fit for the work it was to do.
As a result, an additional $38 million was spent in remodeling the software to suitably deliver to the satisfaction of SSNIT.
Just when sections of Ghanaians thought only $72 million was spent on the software, the SSNIT boss said the Trust continues to pay some money for certain components of the contract.
“I have had to read most contracts that I have to pay on” he announced.
Dr Tenkorang said he is concerned about how the Trust can fix the gaps in the contract implementation at a minimum to no cost.
He said there are many services that the contractor is providing that cost SSNIT every month.
“We’ve all agreed that there are certain clauses that doesn’t buy us much [but] the important thing is that they [contractor] are willing to engage,” he added.
Inspite of all the costs incurred, Dr Tenkorang confirmed the system is still not working.
Source: Ghana | Myjoyonline.com | Austin Brakopowers | Austin.powers@myjoyonline.com | Instagram: @realbrakopowers

Publish details of SSNIT’s $72 million audit – TUC to Board

Anthony Yaw Baah, Secretary General of TUC

Anthony Yaw Baah, Secretary General of TUC
The Trades Union Congress (TUC) wants the outcome of the audit of the Social Security and National Insurance Trust’s (SSNIT) $72 million Operational Business Suite (OBS) contract public.
The TUC in a statement welcomed the probe, that has been brought on by the trust’s $72 million acquisition of Operational Business Suite (OBS) software in 2012.
The current Board of SSNIT has since engaged the services of an audit firm, Price Waterhouse Coopers (PwC) to audit the transaction.
The TUC said it would “await the outcome of the audit before taking further action,” after its Steering Committee meeting on Tuesday.
It assured workers that it would see to the security of the fund and cautioned the “managers of SSNIT to recognize that the retirement income security of millions of Ghanaian workers is in their hands and that any act that jeopardizes the Pension Scheme will not be tolerated.”
Aside from the audit, about five people are currently being investigated by the EOCO for their involvement in the acquisition of the software.
Concerns with SSNIT’s operations extend to its investment strategies with watchers indicating that almost 50 percent of its investments were reaping negative returns.
Citi News recently confirmed that SSNIT and SIC Life’s shareholding in UMB have been diluted by 50% following what has been described as their lack of understanding of the transaction they entered into with Fortiz in the takeover of the erstwhile troubled Merchant Bank.
Find below the full statement
Press Statement
At its regular Steering Committee meeting held today, 29th August 2017, the TUC deliberated extensively on the numerous scandals at the Social Security and National Insurance Trust (SSNIT).
We welcome the audit commissioned by the Board of Directors. The TUC will await the outcome of the audit before taking further action.
We expect that the audit is conducted with dispatch and that the outcome would be made public.
The TUC would like to assure the working people of Ghana and the general public that it will work with the other representatives of Labour on the SSNIT Board to secure the Fund.
We urge managers of SSNIT to recognize that the retirement income security of millions of Ghanaian workers is in their hands and that any act that jeopardizes the Pension Scheme will not be tolerated.
Dr. Yaw Baah
Secretary General
For: Trades Union Congress (Ghana)
Accra, 29th August, 2017
By: Delali Adogla-Bessa/citifmonline.com/Ghana

The life of a pensioner through the lenses of $72 million SSNIT software

Source: Ghana|Myjoyonline.com|Nathan Gadugah
Abraham Koomson L, Francis Larkai M, Selorm Branttie R
In the wake of the $72 million SSNIT software scandal, some pensioners have been sharing gory experiences about life after work and about how the institution in whose care their lives been entrusted is operating in the dark.
On Joy FM Ghana Connect programme, the pensioners, one after the other wailed over how much they are earning on pension; what went into calculation of their pensions; what their monies have been invested in.
In unison the pensioners were appalled by the decision to sink their hard earned cash into software automation system whose cost kept changing with every snap of a finger but whose final product was depressingly disappointing.
What begun in 2012 at a cost of $27 million with a laudable objective to automate the entire pension scheme and decrease the number of waiting period to access a SSNIT pension, has now become an object of great criticism because it has failed to achieve the purpose for which it was done.
Sadly, the cost of the project kept changing from $27 million to $34 million to $72 million or more but nothing substantive to show in terms of output except the outburst of Ghanaians and the wails of pensioners.
SSNIT, a financial institution
Even though it is a statutory Public Trust, a Pensioner of 13 years standing Abraham Koomson aptly described SSNIT as a “financial institution” whose officials do no sweat to get customers to transact business with them like other financial institutions do.
They sit in their offices and the monies flow into their chest through pension contributions and they decide to do what they want with it, he suggested.
He has little idea what his money and those of others have been invested in. As if his lack of knowledge about the investment decisions of SSNIT is not painful enough, he has little idea the factors that went into calculating his meagre monthly pension.
Abraham Koomson L, Francis Larkai R
Except for the fact that his pension is calculated as a fraction of his best three years’ salary during active service and the number of years served, Koomson hinted the actual formula for calculating the take-home pay for pensioners is kept by SSNIT officials as if it were the greatest, delicate corporate secret none other than a select few of SSNIT officials must know.
Despite several efforts to find out what the formula is, he failed because ‘corporate secret’ cannot be let out.
His worry is, the SSNIT officials who calculated these pensions are human beings who can make mistakes with the calculations and if he had the benefit of the formula, he could also engage his retiring mind into some arithmetic in order to ensure that what he has been paid is commensurate to his years of sweat in active service.
And for officials who make mistakes at a higher cost of $72 million or more with little to show for the effort and money invested, a call for transparency in the formula in calculating pensions is in the right direction. Isn’t it?
Pittance at home
Even though many dread going home after years of hard work in active service Stephen Boakye a pensioner with the National Association of Pensioners said “pension is not a death camp.”
He made an urgent call to active workers to begin planning “before you come on retirement.”
Speaking from experience Mr Boakye said he is earning less than 400 cedis a month as his pension salary, an amount which could only buy a few drugs at the pharmacy for a man his age.
That is the sorry story of many pensioners who are driven early to their graves because their monthly pensions cannot take care of the ailments they retire with, let alone to provide for their upkeep.
According to Mr Boakye, one of the members of his association who retired in the early 90s at an equivalent pension sum of 90 cedis is now earning less than 300 cedis in the year 2017.
He was unequivocal the “reason why we are not receiving enough pension is that we were not properly paid in active service. The salaries that we were supposed to have been paid we didn’t get that. Our employers didn’t do that. So when you come home whatever you have is what SSNIT will work on,” he lamented.
Restructuring at SSNIT?
Another pensioner, Engineer Francis Lakai believes the entire formula for calculating the pensions should be skewed to at least favour those in the lower salary brackets.
The pension should not be based on your salaries..The formula should be scaled; those in the lower salary scale should be put on a bigger scale than they are now.
Is $72 million justified for a software?
Selorm Branttie, of mPedigree who is into software believes the SSNIT debacle is a $72 million mistake that ought not to have happened.
He said not even a state institution like GCB will invest 72 million into a project like this.
Taking a critical look at some of the prices quoted for some of the project materials, Mr Branttie said the costs are outrageous.
“The price for call-centre software and hardware is $1.3million which is probably like 10 times what you should pay for that.
He said the SSNIT controversy should be a case study in business schools about how not to automate. 

PPA to probe SSNIT over $72m software deal

Chief Executive of PPA, Agyenim Boateng

Chief Executive of PPA, Agyenim Boateng
The Public Procurement Authority (PPA) has said it will also investigate the Social Security National Insurance Trust (SSNIT) over the $72 million digitization deal.
The Chief Executive of the PPA, Agyenim Boateng Adjei told Citi News in an interview that his outfit is awaiting the report by PricewaterhouseCoopers (PWC) before commencing the investigations.
According to him, the report will serve as a guide in ascertaining the procurement processes that led to the company pumping millions of dollars into the project.
SSNIT is currently being investigated by the Economic and Organized Crime Office (EOCO) for blowing $72 million on procuring and installing a software and other hardware systems known as the Operational Business Suite (OBS) in a bid to digitize the Trust.
The cost, which was originally $34 million, later ballooned to $66 million and then to $72 million due to maintenance and additional infrastructure.
The Board Chairman of SSNIT, Kwame Addo Kufuor in an earlier interview with Citi News said about 15 people had already appeared before EOCO as witnesses in the matter.
SSNIT shares dip in UMB
In another development, it has emerged that SSNIT’s 80% shares in then Merchant Bank [Now UMB] had reduced to less than 5%.
It is recalled that following debt troubles in 2013, Merchant bank was acquired by Fortiz, a Private Equity Fund.
Fortiz paid GH¢90 million for a majority stake in the bank with the understanding that an additional injection of GHS 50 million would be injected within a six month period.
The amount gave them a controlling stake of 90 per cent in the bank, leaving the Minority 10 per cent to the country’s pensions fund manager, SSNIT and SIC Life Limited.
But after an initial payment of GHS 10 million to UMB as equity capital by Fortiz, it entered into an unsecured, subordinated debt instrument facility, referred to as a convertible loan with the bank, through which an additional GHC 40 was invested into UMB.
Soon after it was concluded, the loan was converted into equity, in accordance with the Term sheet as approved by the AGM.
This led to SSNIT shares reducing from 8.96 to 4.43% of the company, valued at GHS 2,565, 537, while that of SIC life reduced from 1.04% to 0.51%, valued at GHS 297, 780.
By: Fred Djabanor/citifmonline.com/Ghana

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